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Bank Refuses To Serve Customer Because She Lost Weight & Looks Different on ID Card


A Chinese woman got more than she bargained for when she decided to lose weight and didn’t update her bank profile.

The 22-year-old woman identified as Feifei, went to the China Construction Bank located in Xihu, to reset her PIN and was surprised to be refused service at her bank because she didn’t look like the photo on her identification card.

Staff refused to attend to her saying her appearance did not match the photo on her identification card.

Feifei insisted she lost her PIN and hasn’t used the card in a long time and within that period she lost 20 pounds.

To worsen her case she was wearing a different hairstyle which made her look really different.

Her bank have since told her to go get a new identification card from a local police station, and return to them to get a new PIN for her bank card.

See a screenshot of her ID Card and her new look (inset) below:


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